Privacy Policy

1. Introduction

Welcome to Trip Services, LLC ("Trip Services," "we," "our," or "us"). We are a US-based travel planning company located at 675 Leaning Oak Rd, Oxford, NC 27565. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact us for services, or engage with our travel planning services. By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Name, email address, phone number, and other contact details
• Travel preferences, destination interests, and trip requirements
• Billing and payment information when booking travel services
• Passport and identification details as required for travel bookings
• Any messages or information you send to us via forms, email, or phone

B. Automatically Collected Information

• IP address, browser type, operating system, and device information
• Pages visited, time spent on the site, referring URLs, and click behavior
• Cookie identifiers and similar tracking technologies

C. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance and personalize your experience. You can manage or disable cookies through your browser settings, though some features may not function properly if you do so.

3. How We Use Your Information

We use the information we collect to:

• Provide, manage, and fulfill your travel booking requests and services
• Communicate with you about your inquiries, trip details, and updates
• Send newsletters or promotional materials (you can unsubscribe at any time)
• Analyze and improve our website performance and service quality
• Detect and prevent fraud, security breaches, or unauthorized activity
• Comply with legal obligations and enforce our policies
• Process payments for travel services booked through us

4. How We Share Your Information

We do not sell your personal data. We may share information in the following limited circumstances:

• Travel Providers: With airlines, hotels, tour operators, and other travel vendors as necessary to fulfill your bookings.
• Service Providers: With trusted vendors who help operate our website, process payments, or manage communications.
• Legal Requirements: To comply with lawful requests from authorities or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets.
• Aggregated Data: Non-identifiable, aggregated data may be shared for analytics or business insights.

5. International Data Transfers

Trip Services, LLC is based in the United States. If you are located outside the US, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

When booking international travel, your personal data may also be shared with travel providers in your destination country as required to fulfill your booking.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Travel booking records may be retained for up to seven (7) years for legal and accounting purposes. Once data is no longer needed, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Ask us to delete your personal information, subject to legal retention requirements.
• Restriction or Objection: Limit or object to how we process your information.
• Data Portability: Request a copy of your data in a portable format.
• Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at dan@4imi.com.

8. Marketing Communications

If you subscribe to our newsletters or marketing communications, you may opt out at any time by clicking "unsubscribe" in any message or by contacting us directly. Even after opting out, we may still send transactional or service-related communications necessary for completing your travel bookings.

9. Data Security

We employ industry-standard security measures — including encryption, secure servers, and access controls — to protect your personal data. However, no online platform is 100% secure. While we take every reasonable precaution to safeguard your information, we cannot guarantee absolute security against all threats.

10. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will promptly delete it. If you believe a child has submitted information to us, please contact us at dan@4imi.com.

11. Third-Party Links

Our website may contain links to third-party websites, booking platforms, or travel suppliers. These sites have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically. For significant changes, we may also notify you directly by email.